This unique industry report and associated communications programs will once again be a key resource for managers, consultants and suppliers working in the contact centre industry.
The 2017 benchmark report will explore current strategic, operational, people and business process issues in the contact centre industry.
This year's Contact Centre Benchmarking study is currently being supported by:
You should speak to us if your business offers solutions for:
Sponsorship of the 2017 Australian Contact Centre Industry Benchmarking Study gets your brand in front of CX decision makers who need your solutions. Benefits include: