CX Spotlight by Fifth Quadrant

Australian Law Firm Builds Data Analytics and Hybrid Cloud Strategy on Nutanix Enterprise Cloud OS

Perth, 5 April 2018 Nutanix, a leader in enterprise cloud computing, today announced Jackson McDonald has invested in data analytics and is moving towards hybrid cloud using the Nutanix Enterprise Cloud OS.

Headquartered in Perth, Jackson McDonald is Western Australia’s largest independent law firm, with around 200 staff including more than 110 lawyers. It provides legal services to a broad client base, including multi-national corporations, mining and resources groups, financial institutions, developers, universities and government agencies. 

“The Nutanix Enterprise Cloud OS software has given us the capability to launch data analytics services,” said Asfar Sadewa, IT Manager, Jackson McDonald. “For example, our DevOps team has launched a new HR information system that compiles and analyses data from a variety of sources to give us a more effective hiring process.

“We’ve also created a data warehouse that can crunch data such as profitability over many years in a raw form to provide vital information to help the board make informed business decisions. We simply couldn’t develop these kinds of resources with our old environment.”

Jackson McDonald is also investing in public cloud services and plans to use Nutanix Calm, an application-centric management system that automates and orchestrates apps across public cloud and on-premises infrastructure, to get the right balance between both. “Calm will be vital to that process, and our infrastructure team can learn a lot from it,” added Sadewa.

Nutanix has also enabled the firm to launch a client login platform that facilitates collaboration between clients and legal teams in a more structured way. The platform is a new digital workspace that encompasses audio, video and messaging to enable better and more regular communication for all clients.

Another major benefit Jackson McDonald is experiencing with Nutanix is a reduction in IT outage risk. Previously, outages caused major disruption to clients and staff. “Nutanix lets us see minor issues before they cause a real problem – then we can make decisions quickly that stop outages from happening altogether,” according to Sadewa.

Since implementing Nutanix, the law firm has reduced its infrastructure team from three to just one, repurposing the other roles to focus on more business-focused activities such as software development and new digital initiatives. Other benefits include cost savings through lower overheads, scalability, better security, and increases in speed and performance. 

Sadewa also points towards an increase in morale among the team since the deployment. “Our IT teams are genuinely happier – they’re not fighting fires, staying late or over the weekends to fix bugs and outages. They’re having fun, learning more and their roles have expanded into new areas.”

The Nutanix Enterprise Cloud OS software was chosen from a number of solutions in the hyperconverged infrastructure space and modern three-tier architecture systems. In addition to the data analytics services and client login platform, Nutanix also manages the law firm’s range of Microsoft applications used daily, including SQL and Office.

“One of the notable traits about law firms is that workloads tend to be flexible or elastic – they ramp up and down regularly,” said Matt Young, Senior Vice President and Head of Asia Pacific and Japan, Nutanix. “As technology plays a wider role in how these firms deliver their services, it’s important that IT infrastructure can match this and scale up or down as needed.

“Jackson McDonald understands this, and not only does it have flexibility and scalability, but through the Nutanix Enterprise Cloud OS Software it can invest time and resources into launching new digital services that are improving how the business operates and interacts with clients.”


FQ Editor

Written by FQ Editor

Press release from an outside source. Please consult the organisation directly for details about this release.

Topics: press release

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