CX-hdr-2018
Andrew Kerrigan

Andrew Kerrigan

Andrew has been with Fifth Quadrant since the callcentres.net days, working across all aspects of the business. These days he is in charge of Marketing and Digital.

Recent Posts by Andrew Kerrigan:

CX of the Future: The Fork in the Road

CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.

Topics: Business Priorities CX strategic planning CX Articles & Insights

CX of the Future: Technology to the Rescue

CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.

Topics: Business Priorities CX strategic planning CX Articles & Insights

Conversations in Isolation: Simon Vatcher Takes the Lead at Avaya

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities CX strategic planning CX Articles & Insights

CX of the Future: What Changed for the Customer?

CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.

Topics: Business Priorities CX strategic planning CX Articles & Insights

CX of the Future: Cultivating an Agile and Responsive CX Culture by Design

CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.

Topics: Business Priorities CX strategic planning CX Articles & Insights

CX of the Future: The Agile and Rapid Response

CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.

Topics: Business Priorities CX strategic planning CX Articles & Insights

Conversations in Isolation: Staying Safe with Steve Fletcher at Drake International

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities CX strategic planning CX Articles & Insights

Conversations in Isolation: The Wisdom of Fiona Keough, CEO Auscontact

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: contact centre Business Priorities CX strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

CX Spotlight Podcast: BGIS Head of Operations Services Centre Gary McCourt Talks Recovery in this weeks Conversation in Isolation

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

CX Spotlight Podcast: MaxContact Director Of Australian Operations Daniel Harding Stops by for Conversations in Isolation

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

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