CX-hdr-2018
James Organ

James Organ

I have been working in market research for nearly 30 years and remain dedicated to solving problems and creating great insight and content for our many clients.

Recent Posts by James Organ:

Emerging martech methods take flight, spurred by business recovery

Senior marketers are planning to boost their spend and adoption of technology-assisted tools even after many have experienced hits to their revenues and budgets over the past year.

Topics: Customer experience thought leadership Business Priorities CX investment priorities strategic planning CX Articles & Insights customer engagement market research research

SMEs Report Positive Revenue, Investment and Jobs Data Despite End of JobKeeper

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

SMEs cautiously optimistic despite further staff cuts as JobKeeper ends

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Challenging business conditions as weak revenues continue for 57% of SMEs

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Christmas Cheer for SMEs as Strong Revenue, Jobs and Investment Data Point to a Happy New Year

Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Road to Recovery Continues with SME JobKeeper Claims Dropping to 26%

Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Content tops marketing budget priorities moving into 2021

According to the Creating Connections report, based on a survey of more than 300 businesses, most have maintained or increased budgets in all major areas of marketing and communications except physical events. This has led to more competition in fewer channels.

Topics: Customer experience thought leadership Business Priorities CX investment priorities strategic planning CX Articles & Insights customer engagement market research research

SME Recruitment Drive Hindered by a Lack of Candidates

Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Stronger Revenue & Jobs Data Drives SME Sentiment Higher

Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Businesses ramp up digital marketing in a bid to restore lost revenue

29 October 2020: Despite revenue falling for two in three Australian businesses due to COVID-19, the majority have maintained or increased digital marketing and communications budgets and expect this to remain a priority through the recovery

Topics: Business Priorities strategic planning CX Articles & Insights market research

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