CX-hdr-2018

CX Spotlight Podcast: 8x8 VP of APAC Brendan Maree returns for Conversations in Isolation

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Our first episode features Brendan Maree, 8x8 Vice President of Asia Pacific. Brendan and Steve chat about the critical role Australia's technology leaders play in keeping businesses afloat and operational during the COVID-19 Crisis. Listen to the full discussion below.

To learn more about 8x8 visit: https://www.8x8.com/au/about-us

Recent news from 8x8:

8x8 has Expanded the Global Reach of it's Free Video Meetings to Help Individuals, Educators and Organisations Worldwide.

8x8 has expanded global capabilities for the free, standalone version of 8x8 Video Meetings. The company accelerated the global reach and capabilities of 8x8 Video Meetings, providing companies and employees location-independent access to unlimited meetings through any internet-connected desktop or mobile device without any additional software.

New and enhanced features of 8x8 Video Meetings include:

  • Unlimited usage - no restrictions on number of meetings or meeting duration.
  • International dial-in numbers in more than 55 countries including local and toll-free options.
  • A browser-based interface that allows users to start or join meetings in a single click or touch.
  • Calendar plugins for Google and Outlook that allow users to schedule and join 8x8 Video Meetings directly from their calendar.
  • Cloud storage for meetings recordings.
  • Support for live streaming of large meetings to YouTube.
  • A permanent personal URL to a private virtual meeting space.
  • Real-time meeting closed captioning and transcription.
  • Machine learning-based noise detection and alerts for enhanced meeting experience.

Millions of Downloads and Thousands of Applications

8x8 operates the Jitsi.org open-source video conferencing project, and based 8x8 Video Meetings on this code that has been hardened with over a million downloads and in applications like banking video conferencing, education as a service platforms and home security applications globally. The product is packaged with 8x8 X Series for businesses that have a mobile and remote workforce requiring a highly reliable and resilient solution across desktop and mobile devices for voice, video, chat, contact centre, APIs and advanced analytics. The free, standalone version of 8x8 Video Meetings, introduced to the public in November 2019, is available at: https://8x8.vc/

8x8 Video Meetings is optimised for use with WebRTC-enabled browsers for standalone and guest users. The solution can also be easily paired with video conferencing enabled rooms and huddle spaces through 8x8 Meeting Rooms.

About 8x8, Inc.

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
Millions of Downloads and Thousands of Applications

Andrew Kerrigan

Written by Andrew Kerrigan

Andrew has been with Fifth Quadrant since the callcentres.net days, working across all aspects of the business. These days he is in charge of Marketing and Digital.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

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