CX Spotlight Press Release

Dropsuite Announces New Integration With ConnectWise Manage™

Integration enables technology solution providers on the ConnectWise Manage platform to seamlessly offer Dropsuites Email Backup and Archiving solution to their customers 

Dropsuite Limited (ASX: DSE) (Dropsuite) is pleased to announce that its cloud-based product, Dropsuite Email Backup and Archiving, is now available through an integration with ConnectWise, Inc. (ConnectWise)  leading business management platform, ConnectWise Manage

According to MSPmentor 501 Global Edition list, approximately 70% of all IT solution providers utilise one or more ConnectWise tools to maximise their business performance. As a new ConnectWise Certified software vendor, Dropsuite joins an elite team of international software vendors who conduct business with ConnectWise and its extensive network of technology solution providers worldwide. The fact that Dropsuite is certified by ConnectWise verifies that the Dropsuite Email Backup and Archiving application and solution integrates seamlessly into ConnectWise Manage. 

Through this integration, Dropsuite will be able to onboard Managed Service Providers (MSPs) from within the ConnectWise platform. Once onboard, MSPs will be able to manage their customer accounts, handle support tickets, billing and much more for the Dropsuite Email Backup solution from within the platform. MSPs will also be able to submit their support tickets through a single interface with ConnectWise handling the first level support.

The new ConnectWise integration also offers MSPs:

  • Email backup and archiving as one integrated product from a single vendor
  • The opportunity to increase margins by bundling Dropsuite Email Backup with Microsoft Office 365
  • No infrastructure maintenance costs, as Dropsuite solutions are 100 percent cloud-based
  • Customised marketing support via branded content, which helps MSPs sell more effectively to SMBs
  • Email archiving that enhances client stickiness and boosts long-term customer retention efforts 

Dropsuite Email Backup and Archiving features include automated email backup in the cloud, unlimited storage and e-discovery, as well as one-click migrate, download and restore. The Dropsuite Email Archiver feature is tailor made for small and medium businesses in regulated industries such as healthcare and financial services where strict data compliance is required. Dropsuite Email Backup is a simple, easy-to-use solution with per mailbox (user) pricing and unlimited storage, search and retention. Additional features include user access control management, file/attachment manager and advanced reporting via insights.

According to Ridley Ruth, Chief Operations Officer of Dropsuite, “The Dropsuite and ConnectWise integration enables thousands of technology service providers to easily meet their customers’ email backup, recovery and compliance requirements."

“This new integration gives ConnectWise Manage solution providers a powerful new tool to protect their customers from cyber threats and accidental email data loss,” says Gavin Gamber, Vice President of Channel Sales & Alliances for ConnectWise.

About ConnectWise

ConnectWise transforms how technology solution providers successfully build, manage, and grow their businesses. Our award-winning set of software solutions provide a fully integrated, seamless experience to companies in more than 50 countries, giving them the ability to increase their productivity, efficiency, and profitability. When combined with our relentless commitment to innovation, powerful network of ideas and experts, unparalleled passion for our users, and more than 30 years of experience, ConnectWise software solutions deliver the support companies want at each step of their business journey. For more information, visit www.ConnectWise.com.

About Dropsuite

Dropsuite is a global cloud software platform enabling SMBs in over 100 countries to easily backup, recover and protect their important business information. Dropsuite's network of preferred reseller partners has a combined customer reach of millions of small and medium-sized businesses worldwide. Dropsuite's products include website and database backup, email backup and archiving and file-based server backup.

Dropsuite partners with some of the biggest global names in the hosting and IT service provider market, including GoDaddy, the world's largest domain name registrar, and Ingram Micro, the world's largest distributor of computer and technology products. Dropsuite was launched in 2012 and is headquartered in Singapore with a sales presence in the US, Europe, Japan, and Australia.

For more information please visit: www.dropsuite.com.

For more information about Dropsuite Email Backup and Archiving, visit:https://marketplace.connectwise.com/p/302/dropsuite

 

FQ Editor

Written by FQ Editor

Press release from an outside source. Please consult the organisation directly for details about this release.

Topics: press release cloud

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