AUCKLAND, NEW ZEALAND, January 25, 2019 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products, today announced that it has completed the delivery of a payday filing upgrade to the University of Auckland’s PeopleSoft enterprise software system after working closely with the University to develop the module.
Payday filing is a significant change to the way New Zealand businesses report payroll information to New Zealand’s Inland Revenue (IR). Under the new system, employers will need to report employee payments every payday rather than the current system which requires monthly reporting, and all businesses in New Zealand must payday file starting 1 April 2019. For many New Zealand businesses, this will require an upgrade to their existing payroll systems.
University Relies on Tier-One Support for Major Reporting Update
The University of Auckland utilises PeopleSoft 9.2 as its enterprise software system, and leverages Rimini Street to manage the maintenance and support for the platform. The University also relies on Rimini Street to support and implement complex tax and regulatory change requirements. The University began to work closely with Rimini Street’s software and support teams last year to develop the module well ahead of the 1 April deadline. The upgrade also includes a change to the amendments reporting process. Under the old system, amendments to the old Employer Schedule (IR348) had to be made using a manual, paper-based system. Rimini Street and the University worked together to develop a module which digitised this process.
“Payday filing is a significant change to how businesses have to report,” said Julia Middleton-Easte, university associate director, HR Services at University of Auckland. “We selected Rimini Street to work on this substantial update because it’s an organisation with a history of working with customers to help them stay ahead of regulatory changes and remain compliant. Leveraging their expertise in developing a solution to these requirements means we do not have to undertake an expensive upgrade to our systems.”
Most recently, Rimini Street worked with customers in Australia and directly with the Australian Tax Office (ATO) to develop an update for SAP and Oracle systems which met the country’s “Single Touch Payroll” reporting requirements. The Company was able to do so ahead of the vendors and prior to the deadline, thus ensuring clients were ready for – and compliant with – the new system.
“The shift to payday filing will streamline the payroll reporting process in New Zealand, but only if New Zealand’s businesses have the right systems in place to report efficiently, while meeting regulatory requirements and securing the data,” said Sean Jones, senior account executive for New Zealand, Rimini Street. “The University of Auckland’s proactive approach to payday filing ensures its systems are compliant, but it also shows they are taking control of their digital transformation roadmap.”
Growing Demand for IT Optimisation and a Business-Driven IT Roadmap
Rimini Street launched a new subsidiary in New Zealand in November 2018 in response to an increasing desire for software support solutions that can help optimise IT spend and enable organisations to liberate significant funding for their business transformation initiatives. Rimini Street, now with an office on Queen Street in Auckland, already supports nearly 50 clients with operations in New Zealand, including local brands James Pascoe, Spark, 2Degrees Mobile and Refining New Zealand, along with The University of Auckland.
By switching to Rimini Street support from the vendor’s support, organisations have saved up to 90 per cent of the total cost of maintenance of their SAP and Oracle software assets and are able to run their current ERP releases with no forced upgrades for a minimum of 15 years from the date they switched support. Rimini Street clients also benefit from the Company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for critical Priority 1 cases. In addition, each client is assigned a Primary Support Engineer (PSE) with an average of 15 years’ experience in their particular enterprise software system, backed by a broader team of technical experts. By switching their support to Rimini Street, organisations can take back control of their IT roadmaps with a “business-driven roadmap” strategy that provides much more flexibility and value compared to the vendor roadmap, allowing CIOs to focus on creating value and providing competitive advantage and growth.
“Government organisations across the world are digitising processes to create operational efficiencies, and New Zealand’s shift towards payday filing as a mandatory requirement is one of many similar changes taking place both here and abroad,” said Andrew Powell, general manager Asia-Pacific, Rimini Street. “Businesses will have to evolve their systems regularly to meet such changes, but they no longer have to wait for their original software providers to do so. Those who shift their support to Rimini Street can be assured that changes to regulatory environments will be addressed with tier-one support and software solutions developed to meet their tailored needs.”
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 per cent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organisations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider. To learn more, please visit http://www.riministreet.com