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Spark NZ Wins Interactive Intelligence APAC Partner of the Year Award

Sydney/Auckland, 22 September 2016 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of collaboration, communications and customer engagement software and cloud services, today announced that it has awarded Spark New Zealand its 2016 APAC Partner of the Year Award.   

InIn_APAC-2016-sqr.jpgSpark New Zealand provides digital services to millions of New Zealanders and thousands of New Zealand businesses.  At the same time, the company provides sales, service and support across New Zealand for a range of Interactive Intelligence communications solutions. This includes providing Interactive Intelligence’s contact centre, unified communications and business process automation functionality to organisations of all sizes.

The 2016 Interactive Intelligence Partner Awards recognise channel partners that meet or exceed revenue targets in specific areas of the sales cycle, such as license sales and maintenance deals, for the Interactive Intelligence full fiscal year 2015, ended 31 December 2015.

Richard Adams, Spark Digital General Manager of Solutions, said: “It’s great to be recognised by one of our newest partners, Interactive Intelligence, whose unique contact centre solutions make up an important part of the package of services we offer our customers in managing their own customer relationships. We’re excited to be broadening the business we do together to include cloud delivered contact centre services from later this year.”

Interactive Intelligence supports its partners in Australia and New Zealand with dedicated channel management, pre-sales, marketing, professional services and post-sales customer service support.  

Brendan Maree, Senior Vice President, Australia, New Zealand and Japan, Interactive Intelligence, said, “The award is testament to Spark New Zealand’s success in servicing the requirements of corporate and public sector demand for the feature rich Interactive Intelligence enterprise-grade collaboration, communications and customer engagement software and cloud solutions.  At the same time, it gives us great pleasure to recognise and reward the commitment and support of all our partners who played a major role in the company’s sales growth and performance across the region."

Interactive Intelligence announced its annual partner award at its Interactions APAC conference staged on the Gold Coast last week at which more than 300 customers and partners attended.

The event also saw end user customers honoured with awards, including

TAL: CX Leader of the Year 2016

Scenic Tours: Innovation Award 2016

Teachers Mutual Bank: Ambassador Award 2016

World Vision: Long Time Service Award 2016

Sureway: Cloud Customer of the Year Award 2016

 Also check out: Omni-Channel Customer Engagement: Fact versus Fiction

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 150-plus pending patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability and security. It's also the only company recognised by the top global industry analyst firm as a leader in both the cloud and on-premises customer engagement markets. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide. For more information, visit www.inin.com

Interactive Intelligence is the owner of, and holds certain registrations for, the marks INTERACTIVE INTELLIGENCE, its associated LOGO, PURECLOUD and numerous other trademarks and service marks in the United States and various other jurisdictions around the world. All third-party trademarks mentioned in this document are the property of their respective owners.

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FQ Editor

Written by FQ Editor

Press release from an outside source. Please consult the organisation directly for details about this release.

Topics: press release CX

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