CX-hdr-2018

Choosewell Health Insurance Powers Salesforce with Omnichannel Customer interaction Platform by Vocalcom

SYDNEY, 31 October 2016 - Choosewell, a leading Australian health insurance comparison service, today announced that it will deploy a Vocalcom Omnichannel customer interaction platform  by Quality Connex for its customer communications’ channels. The solution, powered by industry leading Omnichannel Customer interaction platform  provider, Vocalcom, will enable Choosewell to propel customer experience by adopting a single cloud-based contact centre platform, while enabling the organisation to achieve greater reliability and providing consumers with the option of omni-channel communications.

Topics: Customer experience press release CX choosewell vocalcom

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