CX-hdr-2018

The Essential CIO Toolkit - Ep4: Automation and Smart Connectivity

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

The Essential CIO Toolkit - Ep3: Data Connectivity

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

The Essential CIO Toolkit - Ep2: The Journey to Integration

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

The Essential CIO Toolkit - Ep1: Digital Transformation with Ajit Melarkode

Welcome to the Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

Experience Avaya APAC - Here's what happened.

It was a pleasure attending the Experience Avaya event at the beautiful Pan Pacific Hotel in Singapore last week. As the company charges forward leaving its Chapter 11 woes behind, it seems Avaya is well poised to achieve a moderate level of growth over the next few quarters. New hardware and software releases as well as focus on R&D will be key areas of development for ensuring revenue growth beyond 2019. So, what’s driving growth and what’s next for the company?

Topics: CX Articles & Insights cloud unified communications

Key Insights from Fifth Quadrant’s Contact Centre Cloud Migration Webinar with Cyara

The migration to cloud based contact centres is on the rise Australasia, as organisations look to tap the cost-savings, optimisation tools, scalability, and customer experience (CX) benefits the cloud offers.

Steve Nuttall, Head of CX Research at Fifth Quadrant and David Inglis, CX Assurance Specialist - Principal Solutions Architect, APAC and ANZ at Cyara, co-hosted a webinar earlier this month to discuss the drivers and challenges of cloud adoption, and the 5 key ways to assure a successful contact centre cloud migration.

Topics: contact centre digital transformation CX Articles & Insights cloud webinar

Everything Cloud with Nutanix’s Justin Hurst and Carlo Nizeti

Enterprise cloud computing company Nutanix announced last month that it has been named as a leader in Forrester’s Research recent ‘Hyperconverged Infrastructure’ report which evaluated 11 vendors across strategy, market presence and current offering.

According to Forrester, Nutanix hasmaintainedits position atop the hyperconvergedinfrastructure(HCI) market throughinnovation,R&D investment, strong sales momentum, partnerships, and the acquisition of new customers.

Topics: CX Articles & Insights cloud cloud-based solutions

Swinburne University of Technology Uses Nutanix to Automate IT and Improve Student Productivity

SYDNEY, AUSTRALIA – June 7, 2018 Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, today announced its Enterprise Cloud OS software is helping Swinburne University of Technology build and manage a hybrid cloud, eliminating time-consuming and administrative tasks for the University’s IT team and final year students.  

Topics: press release cloud

New Talend and Snowflake Features Enable Faster Cloud Analytics Migrations

REDWOOD CITY, Calif.  – June 4, 2018 – Talend (NASDAQ: TLND), a global leader in cloud data integration, and Snowflake Computing, the data warehouse built for the cloud, today announced the availability of new, high-performance bulk loading and native, Extract, Load, Transform (ELT) push-down capabilities that make it fast and efficient to move massive data volumes and varieties from on-premises to Snowflake for cost-effective and scalable analytics.

Topics: press release Cloud computing cloud cloud-based solutions

Nutanix Beam Gives Enterprises Control of the Cloud

New Orleans – May 9, 2018 – Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, today announced at .NEXT Conference 2018 Nutanix Beam, a new software-as-a-service (SaaS) offering that delivers multi-cloud governance so organisations can manage their spending, security and regulatory compliance across nearly any cloud platform. Beam is based on Nutanix’s recently-acquired Minjar Botmetic service, which is already used to manage more than US$1B of cloud spend across Amazon Web Services (AWS) and Microsoft Azure.

Topics: press release cloud

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