Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

In these exceptionally challenging times, the way your customers interact with your brand will have a pivotal effect on their sense of trust and loyalty.

In these exceptionally challenging times, the way your customers interact with your brand will have a pivotal effect on their sense of trust and loyalty.

In these exceptionally challenging times, the way your customers interact with your brand will have a pivotal effect on their sense of trust and loyalty.

In these exceptionally challenging times, the way your customers interact with your brand will have a pivotal effect on their sense of trust and loyalty.

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

I recently arrived at the tail end of a presentation about backups. Rebecca Fitzhugh, Principal Technologist at Rubrik was wrapping up a small group discussion and Q&A about Rubrik technology and for me the final take-away message was simply, the practice of backing up should be boring. 

Nutanix today announced the healthcare industry findings of its Enterprise Cloud Index Report, measuring healthcare companies’ plans for adopting private, hybrid and public clouds. The report revealed the healthcare industry is increasingly leaning toward adopting hybrid clouds that combine private and public cloud services, and their respective benefits — with healthcare ranking third in the number of hybrid cloud deployments currently running, by industry. According to respondents, in just two years, healthcare providers’ hybrid cloud deployment will jump from 19% penetration to 37%.