CX-hdr-2018

Enterprise Security Company Illumio Expands Into APAC With New Regional Office In Sydney

SUNNYVALE, Calif. – March 7, 2018Illumio has announced 300 percent year-over-year bookings growth during its third year in the market, adding customers from a broad range of industries including banking, insurance, technology, legal, retail, and government. The rapid growth is being driven by organisations that are increasingly turning to Illumio to prevent the spread of threats inside their data centres and cloud environments, as well as meet regulatory compliance standards, such as SWIFT, PCI, GDPR, and HITRUST.

Topics: press release cloud

Improving customer service through a better understanding of context

By Maurizio Canton, EMEA Chief Technology Officer at TIBCO Software

Becoming more customer focused is a goal shared by many financial organisations, but reaching that goal has recently become more complex. In fact, the rule book has essentially been torn up. 

In the past, it was sufficient for a business to create a product or service and then seek out customers who would be likely to want it. Now this has changed as businesses must adjust, react to shifting consumer demands, and deliver an engaging experience if they are to compete and drive revenue and profitability.

Topics: Customer experience Cloud computing call centres CX Articles & Insights cloud customer engagement

Thrive Alliance Deploys Promapp's Cloud-Based BPM

Sydney, 14 February 2018 – Thrive Alliance, a leading Australasian provider of leadership and development, continuous improvement and lean training programs, has commenced deployment of Promapp’s cloud-based business process management software (BPM) to support the organisation’s strategy for continuous improvement and ongoing growth.

Topics: press release cloud business process management

Dell Boomi provides solutions to Australia's lagging cloud integration

New research by Vanson Bourne reveals that although the integration platform-as-a-service (iPaaS) market is expected to grow significantly in the next decade, half of Australian and New Zealand (A/NZ) organisations are lagging when it comes to adoption. 

Topics: CX Articles & Insights cloud

‘Cloud Masters’ Accelerate Ability to Outperform Peers, New Study Finds

Research reveals new group achieves critical mass in cloud, increases productivity and competitiveness and brings widening gap; having a cloud strategy in play is not enough

Sydney, Australia – 30 January 2018 – A new group of ‘cloud masters’ is emerging according to a global survey of 730 IT professionals conducted by Longitude. This small group of forward-thinking businesses have reached cloud maturity (with on average 70 percent or more of their applications operating in the cloud) and are outperforming their competitors.

Topics: press release cloud

Australian Recruiting hires Macquarie Telecom SD-WAN to support cloud move

Sydney, 19 January 2018 – Macquarie Telecom Group (ASX: MAQ) today announced it has deployed its SD-WAN services to Australian Recruiting Group, reducing its outage risk, increasing efficiency and supporting the company’s move to more public cloud services. 

Topics: press release cloud

Consulting Firm Implements Talend’s Ongoing Learning and Certification Program

Sydney, 15 December 2017Talend (NASDAQ: TLND), leader in cloud and big data integration solutions, announced it is working with Capgemini to integrate Talend’s on-demand training courses into the company’s University Learning Management System. This provides Capgemini’s 13,000 Insights & Data consultants with unlimited technical training on Talend’s cutting-edge big data and cloud technologies, to further support clients in achieving their desired business outcomes.

Topics: press release Cloud computing cloud

Talend Releases New Advanced Cloud and Big Data Training for Developers

SYDNEY, 14 DECEMBER 2017 – Talend (NASDAQ: TLND), a global leader in cloud and big data  integration solutions, today announced new courses designed to help advance developers’ skills with cutting-edge cloud and big data technologies. Available immediately, the new courses (https://www.talend.com/services/training/catalog) are based on practical exercises that maximise employees’ expertise with tools for data mapping and data preparation in the cloud. The new courses demonstrate Talend’s commitment to cultivating a skilled workforce that will thrive in the new information age and help further companies’ digital transformation initiatives.

Topics: press release cloud

MuleSoft Selected to Join the Australian Federal Government Digital Transformation Agency Cloud Services Panel

CANBERRA and AUCKLAND – December 7, 2017 – MuleSoft, provider of the leading platform for building application networks, today announced the availability of Anypoint Platform™ on the Digital Transformation Agency Whole of Government Cloud Services Panel (the Panel). MuleSoft’s approved listing on the Panel makes it easier and faster for departments and agencies to buy Anypoint Platform without needing to approach the market, saving the government time and money when selecting MuleSoft.

Topics: press release cloud

Talend Unveils New Metadata Management Solution for Governed Data Lakes

Sydney, 7 December 2017 - Talend (NASDAQ: TLND) a global leader in cloud and big data integration solutions, launched a new metadata management solution that brings additional transparency and accessibility to data lakes and other big data projects by providing an end-to-end view of enterprise information. The new solution provides organisations with a comprehensive governance framework for creating, controlling, attributing, defining, and managing enterprise information so they can extract and propagate additional value from their data.

Topics: press release cloud big data

You might also enjoy reading...