CX-hdr-2018

Why Blockchain Technology Will Transform Customer Experience

Blockchain, and the myriad of cryptocurrencies it has spawned, is the most significant technological innovation since the dawn of the internet. It has the potential to revolutionise how we organise society, how we are governed and the way we do business. But what is it and what impact will it have on Customer Experience (CX)?

Topics: Business Priorities CX Articles & Insights Blockchain cryptocurrency

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