CX Spotlight by Fifth Quadrant

Australia’s Complex and CX-focused Utilities Sector Faces Heightened Cybersecurity Risks

“Every breach occurs because somebody in that company did something they weren’t supposed to do or somebody in that company failed to do something they were supposed to do... Hackers do not cause breaches, people do.”

-Frank Abagnale, cybersecurity and fraud prevention expert and bestselling author of Catch Me If You Can

Topics: CX Articles & Insights cybersecurity

Proliferation of Blockchain Identities and Death of Knowledge-Based Authentication

SYDNEY — January 18, 2018 — Ping Identity, the leader in Identity Defined Security, has unveiled its top five cybersecurity predictions for 2018, authored by its CTO office. These include advances in biometrics, the mass exposure of personally identifiable information from numerous data breaches, and a blockchain craze in 2018.

Topics: press release cybersecurity

Six Tech Trends to Watch in 2018 from ManageEngine

SYDNEY — 14 December 2017— ManageEngine, the real-time IT management company, today unveiled what it sees as six tech trends to watch in 2018.  These trends including the growing use of artificial intelligence, the rise of AI-powered chatbots, the use of natural language processing, the tightening of data protection laws, the continuation of cloud adoption and the use of blockchain technology.  

Topics: press release AI cybersecurity Cloud computing Chatbot

7 Key Security Predictions for 2018 from WatchGuard Technologies

Sydney, 7 December 2017 – WatchGuard® Technologies, a leader in advanced network security solutions, has announced seven key IT security predictions for the year ahead.  These include a raft of security issues ranging from the rise of IoT botnets, Linux-targeted attacks, the impact of cyber insurance on the potential increase in the frequency of ransomware attacks, the commoditisation of wireless attack tools and the risks associated with cryptocurrency.

Topics: press release cybersecurity

LogRhythm Reveals Eight Security Predictions for 2018

Simon Howe, Director of Sales Australia and New Zealand, LogRhythm, said, “For enterprises, the main concern for security is securing and protecting the organisation’s valuable assets. This has mostly been achieved this year through visibility of what has been stopped and responsiveness to new or emerging threats. WannaCry is a good example of security professionals having been able to demonstrate their preparedness to deal with a simple threat.

Topics: press release cyber security cybersecurity

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