CX-hdr-2018

Spreading Ideas Through Thought Leadership

Your organisation’s presence on the internet has a major role to play in how new customers perceive your business, which is why most businesses today are looking toward creating fresh content that leads online customers to their official website. The power of online content has been widely accepted, as a survey revealed that 94 percent of professionals believe that poor content has a degrading effect on the reputation of a firm.

Topics: Customer experience digital marketing thought leadership CX CX Articles & Insights

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