Interactive Intelligence A Workforce Optimisation Solution

Interactive Intelligence received highest score possible in strategic planning criterion; scored highest overall among all vendors evaluated in commercial model criterion

INDIANAPOLIS, Nov. 7, 2016 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of cloud services for customer engagement, communications and collaboration, has been ranked a strong performer by Forrester Research in The Forrester Wave: Workforce Optimization (WFO) Suites, Q3 20161.

Topics: press release CX Interactive Intelligence workforce optimisation strategic planning

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