CX-hdr-2018

ZoneTV & Ooyala Join Forces With Microsoft To Bring Artificial Intelligence To TV Channels

ZoneTV Programming Studio; Ooyala’s Video Lifecycle Tools and Microsoft Cognitive Services Create a Unique, Customisable Viewing Experience

New York City July 25, 2017 -- ZoneTV, taking a quantum leap forward in the linear TV experience, will utilise media logistics tools from Ooyala, a global provider of video monetisation technology and services, plus Video Indexer, part of Microsoft Cognitive Services, to automate the curation of content of a first-of-its-kind, customisable suite of linear TV channels which launches this fall.

Topics: press release AI Microsoft Artificial Intelligence

Talend Accelerates Big Data Pipeline Development for Microsoft Azure

Comprehensive Set of Connectors for Hadoop, Data Warehousing, Data Lakes, NoSQL, and Storage to Operationalise Cloud Data Pipelines

Sydney – July 17, 2017  Talend  (NASDAQ: TLND),  a global leader in cloud and big data integration solutions, today unveiled a new set of connectors for the Talend Data Fabric platform that helps customers rapidly migrate enterprise-wide data sources to Microsoft Azure to build more intelligent and scalable cloud data pipelines for real-time analytics.

Topics: press release Microsoft big data

Australia’s Thought Leaders Weigh In On Future of AI, Bots, VR & AR - CX in 2017

We reached out to: Microsoft, LogMeIn, Oracle, Verint and Flamingo - Here's what the CX experts had to say.

Each year our team of customer experience (CX) experts look to the future and make their predictions on how they see CX evolving. Attempting to peer into long-term technological and economic development is often a futile exercise considering the sheer amount of disruption various industries have gone through in the last decade, so we’ve generally found looking at the next couple of years is a bit more reasonable. Surely even Nostradamus today would find the changing tech world a serious hindrance to his ability to effectively predict the future.

Topics: personalisation virtual reality augmented reality Oracle CX IoT AI VoC Chatbot LogMeIn Flamingo Microsoft Verint Artificial Intelligence BoldChat CX Articles & Insights

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