You are probably familiar with the Turing Test, but in case you aren't, here is a quick refresher. Developed by Alan Turing in 1950, the goal of the Test is to see if an artificial intelligence (AI) can successfully trick a human into believing that it too is human. The test is typically administered by having judges who communicate via text message with a mix of human and AI participants and then try to correctly identify the AIs among them.
What’s the difference and where should you begin.
Customer demands and expectations as well as advances in technology are driving significant change in the way organisations and customers interact. Customers are demanding experiences that deliver greater convenience, simplicity, transparency, consistency and a high level of personalisation.