CX-hdr-2018

Personalise or perish: Report shows Australian customers want convenience and recognition

Sydney, 14 November 2019 – Customers in Australia and abroad overwhelmingly agree that brands are falling short when it comes to delivering a good customer experience (CX). They’re clear about the fact that personalisation is the key to good CX. In common with fellow consumers around the world, four in five Australians say brands that know them best will earn their loyalty and repeat business.

Topics: press release

Future is hybrid as nearly three quarters of enterprises move apps back on premises

Nutanix today announced the findings of its second global Enterprise Cloud Index survey and research report, which measures enterprise progress with adopting private, hybrid and public clouds. The new report found enterprises plan to aggressively shift investment to hybrid cloud architectures, with 85% of respondents selecting hybrid cloud as their ideal IT operating model.

Topics: press release

Harcourts International Invests in Nintex Deployment to Support Global Business and Franchisee Process Automation

MELBOURNE - 13 November 2019 — Nintex, the global standard for process management and automation, has announced that real estate franchise network, Harcourts International (Harcourts), has selected Nintex Promapp to fuel best-practice process management across its global operations.

Topics: press release

Macquarie Government Names Western Sydney University Cyber-security Scholarship Recipient

12 November 2019 - Macquarie Government, part of the Macquarie Telecom Group (ASX: MAQ), has named the recipient of its Cyber Security Scholarship, Western Sydney University’s (WSU) Adel Aljuboury.

Topics: press release

Motorola Solutions’ Next Generation APX NEXT Smart Radio

MELBOURNE – Nov. 11, 2019 – Motorola Solutions (NYSE: MSI) has announced the launch of APX NEXT™, its next-generation mission-critical Project 25 (P25) public safety radio with LTE for enhanced communications and data-centric application services. The company also announced ViQi™, a public safety virtual assistant that provides vital information to first responders in the field and allows users to operate APX NEXT via voice control.

Topics: press release

Macquarie Telecom to deliver VMware SD-WAN by VeloCloud through Microsoft Azure Marketplace

8 November 2019 - Macquarie Telecom, part of Macquarie Telecom Group (ASX: MAQ), today announced it has signed an agreement with Microsoft to deliver VMware SD-WAN by VeloCloud services through the Microsoft Azure Marketplace.

Topics: press release

HCL Technologies Launches a Dedicated Google Cloud Business Unit to Accelerate Enterprise Cloud Adoption

Noida, India, and Mountain View, Calif. — October 31, 2019 — HCL Technologies (HCL), a leading global technology company, and Google Cloud (NASDAQ: GOOG, GOOGL) today announced the launch of HCL’s Google Cloud Business Unit to accelerate enterprise cloud adoption worldwide. This dedicated business group within HCL will be supported by engineering, solutions, and business teams from Google Cloud. HCL currently has more than 1,300 professionals trained on Google Cloud and plans to ramp this capacity to more than 5,000 specialists in the near future, providing expertise to enterprise customers in areas like containerisation, hybrid and multi-cloud with Anthos, compute, data and analytics, AI and ML, collaboration with G Suite, and more.

Topics: press release

8x8, Poly and ScanSource Announce “Move to Cloud” Program

SAN JOSE, Calif. —  Oct. 30, 2019 — Today three leading technology providers -- 8x8, Inc.. (NYSE: EGHT), Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) (NYSE: PLT) and ScanSource, Inc. (NASDAQ: SCSC) -- announced they are joining forces to help companies easily move away from legacy on-premises business communication systems to true cloud-based communication solutions. The joint global program, named CloudFuel™, will accelerate the process of ensuring organisations have proven cloud technology to meet all of their needs across unified communications, collaboration and contact centre.  This is the first time a comprehensive, frictionless hardware replacement/cloud migration program will be offered to the VAR channel, combining award-winning UCaaS and CCaaS solutions on 8x8’s single technology platform, best-in-class equipment from Poly and powerful financial incentives for ScanSource resellers, who are the critical parties with the end customer relationships.

Topics: press release

Talend Helps L'Oréal Turn Data into Cosmetic Innovation

REDWOOD CITY, Calif. & SURESNES, France - October 30, 2019 - Talend (NASDAQ: TLND), a global leader in cloud  data integration and data integrity, today announced that L'Oréal, the world leader in cosmetics, is using Talend to power the Research & Innovation (R&I) department's data lake in a private IaaS environment on Microsoft Azure. With Talend, L'Oréal's R&I teams can ingest its variety of scientific, IoT, and marketing data to power cutting-edge analysis and new product innovation.

Topics: press release

Board Ranked a Leader in Four G2 Grids for BI & CPM

Sydney, 31 October 2019 - Software vendor Board International, developer of the Board decision-making platform, has achieved a leading position in several of G2’s 2019 market intelligence grids relating to Business Intelligence, Corporate Performance Management, and Predictive Analytics.

Topics: press release

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