CX-hdr-2018

Anaplan named a Leader in Gartner Magic Quadrant for Sales Performance Management

Sydney, 18 January 2019 — Anaplan, Inc. (NYSE:PLAN), a pioneer in Connected Planning, today announced that leading global research and advisory firm Gartner named Anaplan a Leader in its Magic Quadrant for Sales Performance Management (1) for the third year in a row. Vendors were evaluated for completeness of vision and ability to execute.

Topics: press release

Avaya A.I.Connect Ecosystem Expands with New Partners and Offers

Santa Clara, Calif. – January 16, 2019 – Avaya Holdings Corp. (NYSE: AVYA) today announced further expansion of its unique A.I.Connect ecosystem with new partners and partner offers, including an increased focus on incorporating new Artificial Intelligence (AI) capabilities into its Unified Communications (UC) solutions. Knowmail and over.ai are the newly designated A.I.Connect partners with solutions aligned to Avaya’s overall UC and collaboration strategies. They join the broader Avaya ecosystem of companies collaborating on the use of AI and machine learning technologies for Unified Communications and Contact Center, including Verint, with whom Avaya recently expanded its partnership inclusive of additional AI-powered and Cloud solutions.

Topics: press release

New Australian start-up brings community element to sharing economy

SYDNEY, Australia – 17 January 2019 – Today marks the launch of Australian start-up PocketDolla, an online marketplace that enables Australian communities to lend or rent spare items including camping and sports equipment, cameras, DJ sets and more.

Topics: press release

Look Who’s Back: Macquarie Government Appoints Dayle Wilson as Product and Ops Head

January 17 2019 -- Macquarie Government has announced Dayle Wilson has returned to the Macquarie family, taking on the role of head of product and operations to support the business’s expanding range of built-for-government services, including its Australian Signals Directorate (ASD)-certified Government cloud services.

Topics: press release

Boomi Aligns Amcor’s Australian Supply Chain Data

Sydney, AustraliaJanuary 16, 2019Dell Boomi (Boomi) has announced that global packaging producer, Amcor, has fortified its supply chain by leveraging the Boomi Platform to integrate and align its applications and data with third party logistics (3PL) partner, AirRoad.

Topics: press release Cloud computing cloud-based solutions

New Report Shows Retailers Bullish on Hybrid Cloud

January 15, 2019 SYDNEY--(BUSINESS WIRE)--Nutanix, Inc. (NASDAQ: NTNX), a leader in enterprise cloud computing, today announced the retail findings of its Enterprise Cloud Index Report, measuring retailers’ plans for adopting private, hybrid and public clouds. The report revealed enterprise workloads are quickly moving off traditional data centre infrastructure, dropping from 41% today to just 18% in two years’ time, as cloud usage accelerates. The retail industry has the second largest penetration of hybrid cloud deployments at 21%; with 93% identifying hybrid cloud as the ideal IT model, outpacing the global average for other industries. 

Topics: press release

What the Year Ahead Holds for Enterprise Security Professionals

Sydney, January 11, 2019—Ping Identity, the leader in Identity Defined Security, has released its annual cybersecurity predictions for 2019. Among the top five trends in the coming year are a decrease in successful attacks against multi-factor authentication (MFA), a proliferation of Zero Trust security approaches and a growing emphasis on API security.

Topics: press release

LivePerson launches Maven™, a breakthrough conversational AI

Melbourne, Australia – December 6, 2018  LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched Maven, a conversational AI that enables brands to replace traditional websites and 1800-numbers with personalised conversations over SMS, Facebook Messenger, WhatsApp, Google RCS Business Messaging, Amazon Alexa, and other popular messengers and voice assistants. Maven enables not only computer scientists, but also agents working in contact centres to develop conversational AI experiences. This patent-pending mesh between human agents and AI makes it possible for brands to have personalised conversations with hundreds of millions of consumers, outperforming traditional websites and 1800-numbers on measures such as customer satisfaction and sales conversion. 

Topics: press release

Flamingo Ai Launches World’s First Out-of-the-Box Cognitive Virtual Assistant For Auto Insurance

SYDNEY, 11 December 2018, Flamingo Ai Limited (ASX: FGO), the Artificial Intelligence and Machine Learning company and provider of Cognitive Virtual Assistant and Knowledge Analysis, Management and Retrieval technologies, has announced the launch of MAGGIE for Auto Insurance, a Cognitive Virtual Inquiry Assistant that assists customers and employees with inquires related to auto insurance.

Topics: press release Customer experience Chatbot Artificial Intelligence

Vertiv Drives Telco Innovation with Asia Key Appointment

Sydney [December 11, 2018] – Vertiv announced today the appointment of Danny Wong as senior director for telecom for the entire Asia market. Based in Kuala Lumpur, Malaysia, Danny will drive programs to support telco operators in their digital transformation initiatives.

Topics: press release

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