CX Spotlight by Fifth Quadrant

Vertiv Launches Space Saving and Cost Effective Uninterruptible Power Supply for Critical Loads

Australia [August 2, 2018] –  Vertiv, formerly Emerson Network Power, today announced the latest addition to its uninterruptible power source (UPS) portfolio, the Liebert EXS UPS. The Liebert EXS is an extremely compact, monolithic, transformer-free UPS with the smallest footprint in its class. It provides very high density and maximum active power of up to 40 degrees Celsius. Its double conversion efficiency of up to 96.2 percent also significantly reduces energy cost, impact on the environment and overall total cost of ownership (TCO). 

Topics: press release

Talend Launches Talend Cloud Summer 2018

Sydney, 1 August 2018 - Talend (NASDAQ: TLND), a global leader in cloud integration solutions, announced today the availability of Talend Cloud Summer 2018. The new release adds enterprise-class cloud features to help boost developer productivity with continuous integration and continuous delivery (CI/CD) and enables greater agility with serverless data integration. Talend Cloud also includes enhanced connectivity with Salesforce, extended enterprise security, and advanced data prep and data stewardship capabilities.

Topics: press release

Tableau Enables Developers to Extend Functionality with New Extensions API

SEATTLE, Wash. - July 31, 2018 - Tableau Software, Inc. (NYSE: DATA), the leading analytics platform, today announced the general availability of Tableau 2018.2. This release introduces a new Extensions API that enables customers to drag and drop third party functionality directly into a dashboard. Publicly available extensions can be found in the new Extension Gallery at tableau.com/extensions. Additionally, Tableau customers can now more easily administer Tableau Server directly in the browser, thanks to the new Tableau Services Manager. Tableau 2018.2 also includes the ability to join data sources based on spatial data, and brand new mobile dashboard formatting tools to improve mobile consumption of analytical content.

Topics: press release

Nintex Acquires Process Management Leader Promapp

BELLEVUE, Wash.—July 31, 2018—Nintex, the world’s leader in intelligent process automation (IPA), is pleased to announce it has acquired Promapp, a business process management software company which provides partners and customers new tools to better optimise business processes through a market leading visual process mapping solution. Promapp will help Nintex customers more effectively automate, orchestrate and optimise business processes across any organisation from the back to the front-office, easily connecting people and integrating with the world’s leading business ecosystems and apps.

Topics: press release

EPA Victoria leverages Dell Boomi for IoT-driven environmental sustainability

Sydney, Australia – July 31, 2018Dell Boomi (Boomi) has announced that Environment Protection Authority Victoria (EPA) will use the Boomi integration platform to synchronise its full IT transformation. Using Boomi, EPA will streamline its cloud-first strategy, enabling it to capitalise on the Internet of Things (IoT) by incorporating data from sensors, drones and satellites.

Topics: press release

Avaya Wins Gold for Business Intelligence and Analytics in the 13th Annual 2018 IT World Awards®

Santa Clara, CA Avaya Holdings Corp. (NYSE:AVYA) has announced that Network Products Guide, one of the industry's leading technology research and advisory guides, has named Avaya a Gold winner for Business Intelligence and Analytics in the 13th Annual 2018 IT World Awards®. These industry and peer recognitions from Network Products Guide are premier information technology awards honouring achievements and recognition across every facet of the IT industry. 

Topics: press release

Genesys announces new integration with Google Cloud Contact Center AI

SYDNEY — July 25, 2018 — Genesys® (www.genesys.com/anz), a global leader in omnichannel customer experience and contact centre solutions, has announced its partnership to integrate with Google Cloud’s new Contact Center AI solution. The integration enables brands to rapidly deploy some of the industry’s smartest bots capable of resolving issues faster while improving customer satisfaction, sales, employee efficiency and more.

Topics: press release

Talend Named a Leader in 2018 Gartner Magic Quadrant for Data Integration Tools

REDWOOD CITY, Calif. - July 24, 2018 – Talend (NASDAQ: TLND),  a leader in cloud integration solutions, today announced it has once again been recognised by Gartner, Inc. as a Leader in data integration as described in the 2018 “Magic Quadrant for Data Integration Tools.”  This is Talend’s third placement in the Leaders quadrant, acknowledging the company’s completeness of vision and ability to execute. For a complimentary copy of Gartner’s complete report click here: https://info.talend.com/gartnermqdi.html

Topics: press release

DentureTech Deploys Process Management With Promapp

Auckland, 25 July 2018 – DentureTech, an Auckland-headquartered company at the forefront of dental technology, has selected Promapp's cloud-based business process management software to support its overall risk and compliance management and to drive a focus on quality across the organisation.

Topics: press release

Cybersecurity a Growing Problem for Australian Utility and Energy Companies: Experts

Sydney, July 24, 2018 - Increasing complexity within the monitoring and control core infrastructures of Australia’s utility operators may make them more susceptible to cyber attacks that could cause widespread disruption across the nation, experts have warned.

Topics: press release

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