CX-hdr-2018

Conversations in Isolation: The Wisdom of Fiona Keough, CEO Auscontact

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: contact centre Business Priorities CX strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

CX Spotlight Podcast: BGIS Head of Operations Services Centre Gary McCourt Talks Recovery in this weeks Conversation in Isolation

Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

CX Spotlight Podcast: MaxContact Director Of Australian Operations Daniel Harding Stops by for Conversations in Isolation

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

CX Spotlight Podcast: 8x8 VP of APAC Brendan Maree returns for Conversations in Isolation

Conversations in Isolation is a new series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders in the CX space about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.

Topics: Business Priorities strategic planning CX Articles & Insights cloud-based solutions video streaming unified communications cloud solutions

Boomi Unveils Boomiverse, Conversational AI and Top Partners at Annual Conference

Boomi, a Dell Technologies business, today unveiled conversational AI solutions for partners to take to market, its new brand identity, and winners of the Boomi Partner Program Awards at its annual conference Boomi World 2019.

Topics: press release unified communications

Experience Avaya APAC - Here's what happened.

It was a pleasure attending the Experience Avaya event at the beautiful Pan Pacific Hotel in Singapore last week. As the company charges forward leaving its Chapter 11 woes behind, it seems Avaya is well poised to achieve a moderate level of growth over the next few quarters. New hardware and software releases as well as focus on R&D will be key areas of development for ensuring revenue growth beyond 2019. So, what’s driving growth and what’s next for the company?

Topics: CX Articles & Insights cloud unified communications

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