Webinar: Age of Ultra Personalisation

The Age of Ultra-Personalisation

Oracle Webinar Age of Ultra-PersonalisationDigital technology has heralded a new era of ultra-personalisation and given brands the ability to understand what each of their customers need and want.

Original Webinar Date: Thursday 20th July 2017

You'll have exclusive access to fresh insights based on new research from Fifth Quadrant and Oracle, which hasn't yet been shared with the market and sheds light on how Australian and New Zealand businesses are becoming smarter CX organisations.
Join us for this latest webinar packed with insights from over 280 ANZ senior business decision makers. Uncover how CX leaders have created emotional connections with their customers through personalisation and are unlocking the value of connected devices to create better experiences.
Kristi Mansfield Steve Nuttall

Join Kristi Mansfield, Oracle’s CX Strategy & Transformation Director and Dr Steve Nuttall, Head of CX Research at Fifth Quadrant for this informative webinar in which we’ll provide relevant research and practical tips on developing your personalisation strategy.

 For more information about Oracle: www.oracle.com

Key Take-Aways:

  • Find out where the CX leaders, followers and laggards are currently positioned
  • Learn how the journey to personalisation is driving CX performance
  • Unlock the potential of the connected and mobile customer
  • Discover the importance of creating emotional connections with customers