Fifth Quadrant – Collection Statement 
Effective Date: 17^th March 2025

Introduction 
Fifth Quadrant Pty Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of individuals and ensuring that we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a market research company certified under ISO 20252:2019, we adhere to international standards and best practices in market, opinion, and social research. 

What Personal Information Do We Collect? 
We may collect the following types of personal information in the course of conducting our research: 

• Name, address, phone number, and email address 
• Demographic information (age, gender, income, education level) 
• Responses to survey questions or interviews 
• Opinions and preferences related to products, services, or social issues 
• Employment information (if applicable) 
• Any other information that you voluntarily provide 

How We Collect Information 
We collect personal information directly from you via: 

• Online surveys 
• Telephone interviews 
• Video Interviews
• Focus groups 
• Face-to-face interviews 
• Social media or third-party platforms where appropriate and authorized 

Purpose of Collection 
We collect personal information for the purposes of: 

• Conducting market, opinion, or social research 
• Analysing research data and trends 
• Reporting aggregate results to clients 
• Improving products, services, or social policies 

The information collected will be used solely for research purposes and will not be used to sell or market products to you. 

Use and Disclosure of Information 
Personal information will be used in a de-identified form wherever possible. In some cases, we may need to share identifiable information with: 

• Our clients for research purposes 
• Service providers engaged to assist in conducting research (e.g., data processors) 
• Government or regulatory authorities as required by law 

We take all reasonable steps to ensure that your information is treated confidentially and securely. 

Our clients may request access to copies of interview materials collected during this research, including video recordings. These materials may be shared with clients located in Australia or overseas for the purposes of research analysis only. Your participation is entirely voluntary, and if you do not wish for your interview or video recording to be shared in this way, you are free to decline participation or withdraw from the research at any time without consequence.

Data Security and Retention 
We are committed to protecting your personal information from unauthorised access, misuse, or loss. We store your information securely, using physical, electronic, and managerial measures. In compliance with ISO 20252:2019, we also regularly review and improve our data protection practices. 

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, after which it is securely destroyed or anonymised. 

Access and Correction 
You have the right to access the personal information we hold about you and request corrections to ensure its accuracy. To make such a request, please contact us using the details below. 

Contact Information 
If you have any questions about this Collection Statement or wish to make a privacy-related complaint, please contact: 

Privacy Officer 
Fifth Quadrant Pty Ltd 
Level 6, 54 Miller Street 
North Sydney, NSW 2060 
Phone: +61 2 9927 3333 
Email: editor@fifthquadrant.com.au 

Complaints 
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone at 1300 363 992.