Tender Management

For Contact Centre Outsourcing

Specialist Expertise in Managing Tender Processes

Fifth Quadrant’s specialised knowledge in managing tender processes for outsourcing of contact centres including; on-shore, near-shore and offshore solutions. 

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Fifth Quadrant Tender Management Services Include:

  • Initial product and service market analysis

  • Creation of Specifications documents

  • Development of Transition In and Transition Out programmes

  • Development of Business Cases

  • Managing Request for Information (RFI) processes

  • Development of Tender Documents

  • Tender Probity Processes

  • Creation of Tender Evaluation processes

  • Selection of successful Tender

  • Management or overseeing of Transition programmes

  • Management or overseeing of Stabilisation Phase

  • Contract Negotiation 
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Contact

Fifth Quadrant
Level 6 
54 Miller Street,
North Sydney
NSW 2060 Australia

T. +61 (02) 9927 3333 

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