Category Archives: QN

SME optimism cools as revenue & profitability soften

Updates to this research are published monthly. View previous wave. The latest wave of the Fifth Quadrant SME Sentiment Tracker reveals more measured sentiment in March, with revenue declining and expectations regarding lower…

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cashless confidence: SMEs embrace change with caution

In this third post in the series, we continue our exploration of Australia’s transition towards a cashless society. Following on from our previous posts looking at the overall shift to…

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building trust in Australian public services: the road to customer-centricity

Creating a positive and dynamic experience for customers of Australian public service organisations starts with trust. To earn it, public service providers should take a customer-centric approach which puts the…

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February 2024 VFACTS: records fall as private and fleet buyers remain active

February witnessed another strong month in the Australian automotive market, with 105,023 new vehicles sold (up 21% vs. Feb 2023). Highlights this month include an increase in medium passenger vehicles…

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the data behind Australia’s rental crisis

Over the past three and a half years, we have been tracking a range of Australian economic indicators. These cover diverse topics and industries, pulling together data from the real…

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the journey to 3 million

Australia’s business sector has shown consistent growth over the years, reaching a total of 2,611,688 businesses by the end of 2023. Accordingly, we decided to take a look back over…

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growth expectations surge amid strengthening economic sentiment

Updates to this research are published monthly. View previous wave. The latest wave of the Fifth Quadrant SME Sentiment Tracker reveals optimism towards both domestic and international economic conditions has significantly risen. short-term…

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SME outlook 2024: Australian business conditions spark cautious optimism amidst challenges

Following three years of pandemic-induced disruptions and volatility, Australian businesses experienced improved stability in 2023. However, as decision-makers look ahead to the new year, they express genuine concerns about uncertainty…

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automotive vehicle subscriptions on the rise

Vehicle subscription is a growing trend, with providers like Carly recording significant growth as Australians start to shift away from traditional approaches to vehicle ownership. These models bundle up most…

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January 2024 VFACTS: utes and hybrids on the rise, Tesla’s sales drop

The Australian automotive market has seen a surge to start off the new year, with 89,782 new vehicles sold in January 2024 (up almost 5,000 units against January 2023). This…

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