Australia risks falling behind on Artificial Intelligence (AI), with new research revealing that Australian businesses are slow to develop and use the technology responsibly. Key statistics: Now in its second…
Continue readingThe world of the automotive dealership is changing. Electric vehicles are driving significant market change, with many OEMs also using this as a trigger to review franchise arrangements or shift…
Continue readingFor a Customer Experience Leader, the number one goal is putting the customer at the centre of everything that the organisation does, through decision making, policy making and product design,…
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