Category Archives: Technology & Telco

Enabling success for tomorrow

cashless confidence: SMEs embrace change with caution

In this third post in the series, we continue our exploration of Australia’s transition towards a cashless society. Following on from our previous posts looking at the overall shift to…

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building trust in Australian public services: the road to customer-centricity

Creating a positive and dynamic experience for customers of Australian public service organisations starts with trust. To earn it, public service providers should take a customer-centric approach which puts the…

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the journey to 3 million

Australia’s business sector has shown consistent growth over the years, reaching a total of 2,611,688 businesses by the end of 2023. Accordingly, we decided to take a look back over…

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AI mythbusting: can the AI out-predict our team?

In today’s digital era, AI is a vital tool. But, like any new technology, knowing how to get the most out of it and where it falls short is crucial….

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beyond the prescription pad: the rise of Generative AI in pharmacy

Generative AI (GenAI) is poised to revolutionise the healthcare sector. It has the potential to improve diagnostic accuracy, increase healthcare efficiency, and reduce drug development costs. Partnerships with big tech…

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Is Dr Google becoming a real doctor? how Australian GPs are using LLMs

Large language models (LLMs) are a type of Artificial Intelligence (AI) that can predict, generate and understand human language after being trained on large amounts of data. LLMs are still…

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understanding ChatGPT usage in Australia: latest fifth quadrant study

Recent research conducted by Fifth Quadrant into Australian consumers show that 70% of the adult population are now aware of ChatGPT, including one quarter that actively engage with the tool….

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internship success: 14 transformative months at fifth quadrant

I started my internship at Fifth Quadrant back in June 2022, and the past fourteen months have been filled with a breadth of experiences that have taught me lifelong lessons…

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how strategic technology investment fuels growth in Australian SMEs

the critical role of SMEs in Australia’s economy Small and Medium-sized Enterprises (SMEs) serve as the linchpin of Australia’s economic fabric, responsible for considerable contributions to job creation, innovation, and…

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the ChatGPT experiment by fifth quadrant

Over the past six months, Fifth Quadrant has embarked on a unique exploration into the awareness and application of ChatGPT amongst Small & Medium Enterprises (SMEs) across Australia. The graphics…

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