Category Archives: Consumer & Retail

Creating success for tomorrow

Healthcare affordability is reshaping consumer behaviour

Posted on July 15, 2026 Posted inHealthcare, B2B, Consumer & Retail, CX, Financial Services, Social & Government, Uncategorized

How is healthcare affordability in Australia changing when, where and how consumers seek medical care? Cost-of-living pressure is no longer confined to discretionary spending. For many Australians, it is now…

Fuel cost pressure has changed how Australians drive

Posted on July 14, 2026 Posted inAuto & Mobility, B2B, Consumer & Retail, QN, Uncategorized

How are Australian fuel prices changing driving habits and future vehicle choices? After a period of elevated fuel prices and supply concerns, Australians have adapted how they use their cars,…

The new search journey: Search leads, social inspires, AI makes sense

Posted on July 13, 2026 Posted inConsumer & Retail, B2B, Technology & Telco, Uncategorized

How are Australians using Generative AI alongside search engines and social media to make decisions? The New Search Journey: Search Leads, Social Inspires, AI Makes Sense Generative AI is becoming…

Fifth Quadrant Happiness Index slips as pressure moves beyond the wallet

Posted on July 10, 2026 Posted inConsumer & Retail, B2B, CX, Financial Services, Healthcare, Social & Government, TL, Uncategorized

Why is happiness declining in Australia in 2026 and what does the shift mean for businesses and brands? Australians’ overall happiness has softened in 2026, with pressure extending beyond financial…

SME June 2026: Growth aspirations plummet as SME loan stress builds

Posted on July 8, 2026 Posted inB2B, Consumer & Retail, Financial Services

Why are Australian small businesses becoming less focused on growth despite improving economic confidence? SME June 2026: SME sentiment toward both the Australian and global economy recovered in June, suggesting…

Australians brace for another tough year

Posted on July 7, 2026 Posted inConsumer & Retail, B2B, CJM, Social & Government, Uncategorized

Why has Australian consumer confidence in 2026 fallen despite easing inflation? Australians are entering the new financial year with a sharply more negative view of the economy, cost of living…

The one-salary test for AI apps: What’s the real ROI?

Posted on July 6, 2026 Posted inTechnology & Telco, B2B, Consumer & Retail, TL, Uncategorized

Can AI apps help businesses increase productivity without adding more staff? AI apps are changing how businesses think about productivity, hiring and software ROI. For years, software was treated as…

The household energy squeeze: Are consumers being rewarded for powering the transition?

Posted on July 2, 2026 Posted inEnergy Transition, Consumer & Retail, Social & Government, TL

Are Australian households being fairly rewarded for helping power the energy transition? In our previous blog, “What 50% renewables means for Australia’s electricity system” we explored how Australia’s electricity system…

SME may 2026: SMEs under pressure from all sides as confidence continues to deteriorate

Posted on June 9, 2026 Posted inB2B, Consumer & Retail, Financial Services

Updates to this research are published monthly. SME May 2026: Revenue performance is becoming increasingly polarised, with 25% of SMEs reporting growth, the highest level since November, while 38% reported…

Federal Budget 2026: SMEs heard the message, but they didn’t buy it

Posted on June 8, 2026 Posted inFinancial Services, Consumer & Retail, QL, Uncategorized

Has the Federal Budget 2026 given Australian SMEs confidence to invest, grow and hire, or has it missed the mark? When Treasurer Jim Chalmers delivered the Federal Budget 2026, the…

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