Category Archives: Consumer & Retail

Creating success for tomorrow

The rising risk of ecommerce payment fraud

Posted on June 18, 2025 Posted inConsumer & Retail, Financial Services, Technology & Telco, TL, Uncategorized

Online shopping is the norm for Australians, but as digital spending grows, so too does the threat of ecommerce payment fraud, online scams, and broader cybercrime. According to PayPal’s eCommerce…

From cost to comfort: why energy efficiency is reshaping housing demand

Posted on June 16, 2025 Posted inBuilt Environment, Consumer & Retail, Energy Transition, Social & Government, TL

In Australia’s overheated housing market, it’s easy to assume buyers are only focused on interest rates, school zones and floor area. But another set of priorities are quickly gaining ground,…

Cautious conditions persist as SMEs focus on stability over growth

Posted on June 10, 2025 Posted inUncategorized, B2B, Consumer & Retail, Financial Services

Updates to this research are published monthly. View previous wave. SME performance softened in May, with both revenue and profitability easing compared to April and the same period last year….

New BNPL regulations in Australia; What’s changing?

Posted on June 6, 2025 Posted inConsumer & Retail, B2B, Financial Services

Overview of the BNPL landscape in Australia Since the pandemic, Buy Now Pay Later (BNPL) has quickly risen to a mainstream payment method in Australia, with 62% of consumers having…

risk and reward: why the long game pays off for young Australians

Posted on May 27, 2025 Posted inFinancial Services, Consumer & Retail

Home ownership amongst young Australians For many young Australians, the path to financial security can feel out of reach, with home ownership plummeting among today’s youth – just 36% of…

Talkin’ ‘rizz’ and ‘delulu’: decoding gen alpha

Posted on May 21, 2025 Posted inUncategorized, Consumer & Retail

Generation Alpha – kids born from 2010 onward, have never known a world without touchscreens, streaming platforms, or digital avatars. According to the eSafety Commissioner’s ‘Behind the screen’ report, a…

What powers Australia’s economy: the industries driving export value

Posted on May 12, 2025 Posted inConsumer & Retail, Transport & Industrial

Australia’s economy is underpinned by a few powerhouse industries, from iron ore and coal to refined metals, agriculture, and food processing. These sectors generate significant value, driven by strong demand…

SMEs push forward despite short-term challenges

Posted on May 9, 2025 Posted inUncategorized, B2B, Consumer & Retail, Financial Services

Updates to this research are published monthly. View previous wave. Ongoing geopolitical tensions continue to weigh on SME sentiment. Confidence in global economic conditions over the next three months has…

Protect your brain health: 5 simple changes with big benefits

Posted on May 5, 2025 Posted inHealthcare, Consumer & Retail, Social & Government, TL

In Australia, brain health is under increasing pressure. Dementia, stroke, and late-life depression are rising concerns, each deeply impactful, yet more interconnected than many realise. According to the Australian Institute…

Signed, sealed, remembered: why delivery defines ecommerce loyalty

Posted on May 1, 2025 Posted inUncategorized, CJM, Consumer & Retail

Delivery is no longer just the final step of the eCommerce journey, it’s the moment that defines how customers remember the experience, shaping satisfaction and loyalty. Insights from the 2025…

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