Is half your strategy missing?
At its core, strategy is the answer to two questions: where to play, and how to win. In B2B industrial markets, where supplier relationships often run for years, procurement cycles…
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Australians trust AI with their time. Not their money
The adoption gap between AI in daily life and AI in financial decisions has less to do with capability than with accountability. Colonial First State recently commissioned research showing that…
Continue readingFrom products to financial outcomes: Redefining value in financial services
Financial services institutions are shifting from product-led propositions such as loans, superannuation and insurance to outcome-led value focused on financial wellbeing, resilience and long-term wealth creation. This change is being…
Continue readingIs Australia ready for a robotaxi revolution?
Robotaxi services are coming to Australia. Waymo, the autonomous vehicle arm of Alphabet (which is already completing roughly 450,000 paid rides per week across five US states), is accelerating plans…
Continue readingCard Surcharges Are Ending. The Costs Aren’t
What the RBA’s reform means for pricing, margins, and consumer behaviour. The Reserve Bank of Australia’s decision to ban debit and credit card surcharges is being positioned as a win…
Continue readingSME March 2026: SME sentiment collapses, but growth ambitions remain
Updates to this research are published monthly. SME March 2026: SME sentiment has weakened significantly, reflecting rising geopolitical uncertainty, cost pressures and a deteriorating near term outlook. However, growth ambitions…
Continue readingNew vehicle sales February 2026: A softer market, but not for everyone
New Vehicle Sales February 2026: 94,131 vehicles were sold in Australia in February 2026, down 2.7% on the same month last year. On the surface, a mild softening. Underneath it,…
Continue readingWhy tourism destination stewardship needs better research
Tourism is a significant economic force in Australia. Total visitor expenditure has recovered to pre-pandemic levels, with the national THRIVE 2030 strategy targeting $230 billion in visitor spending by the…
Continue readingSME February 2026: SME Growth Hits 12-Month Low
Updates to this research are published monthly. SME February 2026: SME revenues improved slightly in February, with the net score recovering to -12% from -17% in January, although still below…
Continue readingHow to engage growth-focused SMEs
How to engage growth-focused SMEs is one of the most important challenges in B2B marketing. Many organisations segment the market using firmographics such as business size. This approach is common…
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