Category Archives: Services

Navigating access to care when living with chronic illness

Access pressures in Australia’s healthcare system are most visible among people living with chronic illness. Using a narrower definition of selected chronic conditions, including common and clinically significant diseases, ABS…

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The false economy: Why cutting corners on servicing costs more in the end

According to the November 2025 edition of the Fifth Quadrant Consumer Tracker, 72% of vehicle owners have cut corners on vehicle costs in the past 12 months. That’s nearly three…

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Entry level hiring falls amid AI rise

Entry level hiring in Australia is contracting sharply, mirroring a global pattern that has seen junior job postings fall 29 percentage points since January 2024. According to Randstad’s 2025 Global…

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Supply chain volatility is permanent

The World Economic Forum’s January 2026 Global Value Chains Outlook delivered a blunt message: Supply Chain Volatility is now permanent. Supply chain resilience in Australia and globally is no longer…

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Under-30s are driving aftermarket growth. But not for the reasons you think.

According to the November 2025 Fifth Quadrant Consumer Tracker, 46% of drivers under 30 have fitted performance modifications to their vehicles. Brake upgrades, suspension or lift kits, and engine work….

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How AI and regulation will shape Australian medtech

The Australian medtech sector faces a defining challenge: AI innovation moves in weeks while regulatory approval takes years. The TGA’s recent AI review confirms what industry has long suspected. Existing…

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SME December 2025: Tighter margins and softer hiring to Kick Off 2026

Updates to this research are published monthly. SME December 2025: SME confidence softened further in December as weaker trading conditions, ongoing cost pressures and heightened political and global uncertainty weighed…

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When suppliers know more than you do: Building upstream intelligence for auto distributors

Ask most automotive distributors how they handle supplier price increases, and you’ll hear some variation of ‘we negotiate hard and pass through what we can’t absorb.’ It sounds pragmatic. Commercially…

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Jobs To Be Done: Insights that drive growth

In competitive markets, understanding why customers choose certain products over others is critical for driving growth. Jobs to be Done (JTBD) is a practical framework that Fifth Quadrant uses to…

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The AI Trust Index: Why experience drives confidence

Over 13 million Australians are now using generative AI tools like ChatGPT, yet AI trust remains stubbornly low. Fifth Quadrant’s latest research, the AI Trust Index, reveals that whilst six in ten…

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