Category Archives: Uncategorized

New vehicle sales August 2025: Market transformation accelerates in 2025 

Australia’s automotive market is experiencing its most dramatic shift since local manufacturing ended in 2017, but August 2025 still delivered 103,695 new vehicle sales, up 2.9% on August 2024, and…

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Australia’s shifting travel patterns: winners, losers, and emerging trends

When it comes to overseas travel, it’s no secret that Australia is a case of mutual exchange. As Australians travel overseas and more visitors come here, the evolving travel patterns…

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Turning Responsible AI Into Practice: New Self-Assessment Tool Empowers Organisations

Australia has taken a step forward in ensuring artificial intelligence is developed and deployed responsibly. The release of the Australian Responsible AI Index 2025, published by Fifth Quadrant and sponsored…

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Fleet safety: Beyond tools, toward trust

Fleet safety has never been more visible or more measurable. As technology becomes embedded in operations, the industry has seen significant uptake in tools designed to detect fatigue, monitor behaviour,…

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Health Over Hangovers: How Zero Alcohol Drinks Are Reshaping Australia’s Drinking Culture

Australians are increasingly choosing to wake up fresh, energised, and ready for the day, and zero alcohol drinks are making it easier than ever. Once Australia’s favourite beverage, IBISWorld data…

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Independent breweries defy Australia’s hospitality slump

Australia’s hospitality sector is doing it tough. In the June wave of Fifth Quadrant’s SME Sentiment Tracker, 57% of hospitality businesses reported a decline in revenue over the last 12…

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Predictive NPS: a think piece on the future of customer loyalty

At the recent X4 Qualtrics Summit, our team at Fifth Quadrant attended a compelling session by Bain & Company exploring the rise of predictive NPS (Net Promoter Score) and what…

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Jobs To Be Done: Insights that drive growth

In competitive markets, understanding why customers choose certain products over others is critical for driving growth. Jobs to be Done (JTBD) is a practical framework that Fifth Quadrant uses to…

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SMEs scale back as revenue pressures intensify to close out FY25

Updates to this research are published monthly. SME performance softened further in June as revenue pressures mounted, with revenue growth hitting its lowest point in the past 12 months as…

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Trust, transparency and the road ahead for used EVs

Australia’s second-hand EV market is on an upward trajectory, but uncertainty is emerging around how to properly value these vehicles. Unlike combustion vehicles, where odometers and service logs offer clear…

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