CX-hdr-2018

SME confidence plummets as delta variant takes a stranglehold on the economy

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Jarrod McGrath launches new book to give businesses roadmap for a modern digital workforce

The Digital Workforce 2nd Edition highlights the importance of trust and transparency, wellbeing and a people-first mindset post COVID

Topics: press release

CCEP Indonesia Taps 8x8 CPaaS to Enhance Mobile Experience for B2B Customers

Deploys 8x8 SMS API to Ensure Mobile App Security with One-Time Password (OTP) Multi-Factor Authentication

Topics: press release

Nozomi Networks Secures $100 Million Investment from Global Ecosystem of Customers and Technology Partners

Pre-IPO round led by growth investor Triangle Peak Partners; Includes investments from commercial partners Honeywell Ventures, Keysight Technologies, and Telefónica Ventures; as well as investments representing customers such as Dubai Electricity and Water Authority’s Forward Investments; and investor Porsche Ventures

Topics: press release

Western Australia Police Force enhances safety and awareness for its frontline officers with next generation mobile app from Motorola Solutions

Solution puts essential information at officers’ fingertips and gives officers more time for community policing

Topics: press release

CX Spotlight: The 2021 APAC CX Maturity Report

Want to know how customer experience leaders have risen to the challenges of the COVID-19 pandemic?


Topics: thought leadership Business Priorities CX strategic planning CX Articles & Insights research

One Quarter of SMEs Very Concerned About Survival as Lockdowns Take Toll

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

Apptio Deepens Integration with ServiceNow to Accelerate IT Decision-Making

Apptio, ServiceNow Data Exchange Now Available as a Certified Solution in the ServiceNow Store


Topics: press release

SME Sentiment Slips Again as Lockdowns Threaten Recovery

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

SME Sentiment Slips as Tight Labour Market Threatens Recovery

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

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