CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.
Andrew Kerrigan, on Oct 30, 2020 2:14:11 PM
CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.
James Organ, on Oct 29, 2020 2:01:11 PM
29 October 2020: Despite revenue falling for two in three Australian businesses due to COVID-19, the majority have maintained or increased digital marketing and communications budgets and expect this to remain a priority through the recovery
James Organ, on Oct 23, 2020 3:01:29 PM
Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.
Steve Nuttall, on Oct 21, 2020 8:40:16 PM
Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.
Andrew Kerrigan, on Oct 21, 2020 4:32:59 PM
CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.
Steve Nuttall, on Oct 12, 2020 11:02:04 PM
The global disruption caused by COVID-19 has forced Australian contact centres to rapidly switch to new ways of working and technology deployments to handle increased volumes and allow agents to work remotely.
James Organ, on Oct 12, 2020 4:17:15 PM
Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.
Andrew Kerrigan, on Oct 8, 2020 4:59:00 PM
Conversations in Isolation is a series of podcasts from CX spotlight where Steve Nuttall, Director of Fifth Quadrant, sits down for an honest conversation with business leaders about the rapid changes happening in the world during the COVID-19 crisis... from the safety of isolation.
Andrew Kerrigan, on Oct 1, 2020 4:56:02 PM
CX of the Future is a new podcast from Fifth Quadrant and Verizon. Co-hosts Dr Steve Nuttall, Director at Fifth Quadrant and Mat Wells, Solutions Consultant at Verizon will be exploring CX: Reimagined, Retooled and Redesigned.
James Organ, on Sep 24, 2020 12:22:32 PM
Updates to this research will be published fortnightly to track the impact and response to COVID-19. View previous wave.
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