CX-hdr-2018

SMEs Investing In Growth Despite Economic Headwinds

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research SME Sentiment Tracker

SME Revenue and Profit Ticking Up Despite Supply Chain Squeeze

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

The Essential CIO Toolkit - Ep4: Automation and Smart Connectivity

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

Sentiment Regarding Economic Conditions Declines Steeply as SMEs Face Numerous Challenges

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

WLTH builds integration engine to shore up WLTH Pay user experience and mergers activity

“We’re looking to take the headache out of finances, and whether it’s to manage personal money or a small-to-medium business, customers need to trust their payments experience will be reliable and easy. But access at any time, anywhere doesn’t happen out of thin air – there are hundreds of data sets running across different technologies and cloud service providers that need to be synchronised.” - David Chapman, CTO at WLTH

Topics: press release

The Essential CIO Toolkit - Ep3: Data Connectivity

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

SMEs Positive but War & Weather Likely to Dampen Sentiment

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

The Essential CIO Toolkit - Ep2: The Journey to Integration

Welcome to The Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

The Essential CIO Toolkit - Ep1: Digital Transformation with Ajit Melarkode

Welcome to the Essential CIO Toolkit Podcast. This is a four part series, sponsored by Boomi, designed to help today’s CIO’s elevate technological investments onto the agenda at the highest corporate levels.

Topics: personalisation contact centre omni-channel thought leadership Business Priorities CX digital transformation strategic planning CX Articles & Insights cloud cloud-based solutions cloud solutions The Essential CIO Toolkit

SME Confidence Weaker as Economic Outlook Fluctuates

Updates to this research will be published monthly to track the impact and response to COVID-19. View previous wave.

Topics: Business Priorities strategic planning CX Articles & Insights market research

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